Privacy policy

BT Group (Black Technology Group) collects and handles personal information in line with the New Zealand Privacy Act 2020.

What we collect

When you send an enquiry through this website, we collect the details you give us: your name, email address, phone number and the content of your message. If you become a customer, we also hold the information needed to quote, install, service and monitor your system.

Why we collect it

We use your information to respond to your enquiry, prepare quotes, carry out and support the work you ask us to do, and keep the records we are required to keep. We do not sell your information or use it for unrelated marketing.

Who we share it with

We only share your information where it is needed to deliver the service, for example with a monitoring provider for a monitored alarm, or where the law requires it.

How we store it

Enquiries sent through this website are delivered to us by email. We take reasonable steps to keep your information secure and only keep it for as long as we need it.

Your rights

You can ask to see the personal information we hold about you and ask us to correct it. To do that, or to ask a question about this policy, contact us at chris@btgroup.co.nz or on 0800 247 777.